Is this software HIPAA and GDPR compliant?
Yes, our tools are compatible and meet all HIPAA and GDPR standards, all data is encrypted and stored in a high security environment.
​
​
​
How do I subscribe?
You need to go to the pricing page and click on the monthly fee button you choose. Click here to be taken to the subscription page.
​
Is our information sold?
Not. Our customer information is not offered for sale in any form. Duo complies with HIPAA and GDPR standards.
Does the patient need to download any software?
​
Not. The therapist generates a link and it replicates to the patient. A is web, but we recommend following the settings below.
Use Chrome browser; Minimum resolution requirement - 775 x 405;
Use exclusive window for therapy;
Initiate settings on therapy screen only after patient has entered the session.
Click on the image to access EMDR tool
Você terá acesso por 14 dias. Cancele seu teste a qualquer momento sem custo ou continue sua assinatura após o término do teste. Após o periodo de teste você será cobrado automaticamente de acordo com o plano que escolheu.
Where do you keep the information?
The information that is used for payments is stored directly with the company STRIPE. Duo does not keep any financial information. The information stored by the therapist is stored in a secure environment, encrypted, and meets all HIPPA and LGPD standards.
Is there any discount for non-profit and humanitarian causes?
Yes! Please enter contact info@duoattention.com so we can learn more about your project and cause.
Does the patient hire therapy on the DUO website?
​No. Duo is not a company that offers therapy. We are a technology company that offers services to Therapists.
​
Do I need any additional equipment to do EMDR Online with Duo?
Only your computer, tablet or cell phone with internet access. The requirements to securely connect to our system are:
Use Chrome browser;
Minimum resolution requirement - 775 x 405;
Use exclusive window for therapy;
Initiate settings on therapy screen only after patient has entered the session.